Return of goods

1. If the Seller delivers the Order of improper quality, the Buyer shall immediately contact the Seller and report the defect. The goods must be unused and in the same condition as received by the Buyer must be sent back to the Seller. The Buyer shall have the right to replace or return these Goods within 14 days, after receipt of the defective goods at the Buyer’s address.

2. Return or exchange of goods of improper quality shall be at the expense of the Seller.

3. The amount paid by the Buyer for the Goods of improper quality shall be returned to the Buyer within 10 calendar days after receipt by the Seller  of the improper goods. The refund will be made only after the goods have been received at the Seller’s address.

4. If when considering the claim for return of the Goods of improper quality, it will be found that the Goods have been in use, have defects and damages after poor use, not due to the fault of the factory-manufacturer, are in incomplete set or not in the factory packaging, then the exchange/return is not made.